A dedicated turnover partner for property management companies in South Florida. Our crews are trained to hotel housekeeping standards — checklist-driven, photo-documented, and accountable to your SLA. So your guests stay 5-star and your team stops chasing cleaners.
COI issued to your company on request
Trained, checklist-driven housekeeping
Monthly consolidated billing, W-9 ready
One point of contact for your portfolio
We don't serve individual hosts. We partner with the companies running the show — the operators who treat short-term rental as a real business.
Boutique to mid-size operators managing 10 to 300+ vacation rental units across South Florida.
STR portfolios on Airbnb, VRBO and direct booking sites that need consistency and scale.
Independent properties that need professional housekeeping without the cost of full-time staff.
Every turnover follows the same standards a 4-star hotel uses — because guests don't care that it's an Airbnb. They expect a hotel.
Each unit in your portfolio has its own SOP and checklist. Same crew, same standards, every turnover — no guesswork.
Triple-sheeting, crisp folds, precise pillow placement, towel art — the visual cues guests recognize from luxury hotels.
Time-stamped photos of every room after each clean, delivered to your PMS or inbox. Auditable proof of execution.
Broken items, missing inventory, plumbing issues, excess wear — flagged before the next guest arrives so you can act.
Welcome amenities, paper goods, soaps, coffee — managed against your par level. Low-stock alerts before you run out.
Tight checkout → check-in windows are our default, not the exception. We staff to your peak weekends and holidays.
Tight service area means faster turnovers, lower travel time, and more reliable scheduling for your portfolio.
Numbers your operations team actually cares about.
In business since (13+ years)
Trained housekeeping professionals
Properties cleaned to date
Background-checked & bonded
Three engagement levels designed around the size and complexity of your portfolio. All tiers include COI, W-9, photo reports, and Net-30 invoicing.
All partnership tiers are scoped after a discovery call. Pricing is portfolio-specific and confirmed in a written proposal — no surprise fees, no per-turnover gotchas. We onboard new portfolios in under 7 business days.
A transparent, structured process — no improvisation, no surprises. Here's exactly how we partner with property management companies, step by step.
We learn about your portfolio, current pain points with your existing vendor, the brand standard your guests expect, turnover volume, and what success looks like for your operation.
Our Operations Director visits your properties (or a representative sample for portfolios of 25+). We document each unit, understand your brand standards, owner-specific notes, par-level inventory, access protocols, and any sensitivities that affect housekeeping.
We design a proposal built specifically around your operation — per-property pricing, scope of work, SLA terms, onboarding timeline, and SOP outline. No templates, no boilerplate, no hidden fees.
Once you approve, we issue a COI naming your company as additionally insured, deliver W-9, sign the MSA, set up ACH or Bill.com for monthly invoicing, and align communication channels (Slack, email, or directly through your PMS).
We recruit and assign a dedicated crew exclusively to your portfolio. Every housekeeper passes a background check and completes 16+ hours of training in hotel housekeeping standards, your specific brand requirements, OSHA, chemical handling, and cross-contamination prevention.
For each property we build a custom checklist, par-level inventory list, photo baseline (every room photographed in "perfect" state for future reference), damage criteria, and amenity restock plan. Each unit gets its own digital SOP playbook.
For the first two weeks of operation, our Operations Manager personally inspects every turnover, audits photo reports, and sends daily summaries to your team. SOPs are adjusted in real time as we learn the nuances of your portfolio.
Day-to-day turnovers with photo report after each clean, real-time damage flagging, restock alerts, and a weekly check-in from your dedicated Account Manager. Every 90 days we meet for a Quarterly Business Review covering KPIs, cost per turnover, NPS, damage trends, and the roadmap for continuous improvement.
A discovery call takes 20 minutes. After that we send a written proposal with scope, SOP, pricing and SLA — usually within 48 hours.
Reviews from property investors, operators and managers we partner with.
"I've been using iClean on both my personal and investment properties for over 10 years and their service is top-notch. Extremely reliable, professional, and never leave you hanging. 1000% recommended."
"They have been cleaning my properties for years and we've been highly satisfied. Reliable, punctual, professional, detail oriented. With each visit, they leave everything organized and ready."
"We have used iClean for the last two years and they communicate exceptionally well — they let you know what time they expect to arrive, and if delayed they notify in advance. Truly professional service."
The questions your operations and finance teams will ask. Answered up front.
After the discovery call and signed proposal, we issue a COI naming your company as additionally insured, share our W-9, and provide ACH/payment instructions. Most portfolios are fully onboarded — including custom SOPs per property — in 7 business days or less.
Yes. We carry general liability and bonded coverage. We issue COIs naming your management company (and individual property owners when required) as additionally insured. Standard turnaround for COI is 24 hours.
Default terms are Net-30 with monthly consolidated invoicing across your portfolio. We accept ACH, wire and major credit cards. Per-property cost-coding available for owners-on-the-statement reporting.
Every turnover includes a photo report. Damage and missing inventory are flagged in writing with photos and time stamps, sent to your designated point of contact before the next guest arrival. You decide on the next step — we just give you eyes on the property.
Same-day turnovers are our default operation, not the exception. For Enterprise partnerships we sign an SLA with defined performance metrics: turnover completion windows, response time on issues, and escalation procedures.
For Operator and Enterprise tier partnerships we accept job assignments via your PMS and deliver photo reports back through the same channel or to your designated email/Slack. Custom integrations available for 25+ unit portfolios.
From the Operator tier up, you get a dedicated account manager — one named person who knows your portfolio, your SOPs, and your team. For Starter clients, you go through our central operations line, which is also staffed by people who know your account.
Every account has a defined escalation path: account manager → operations director → ownership. We re-clean at our cost on any documented quality miss. Continued issues trigger a written corrective action plan within 48 hours.
Our property management division focuses on Fort Lauderdale, Lauderdale-by-the-Sea, Pompano Beach, Dania Beach and Hollywood. Tight coverage = reliable execution. For residential cleaning in other South Florida cities, see our main service areas.
Book a 20-minute discovery call. If we're a fit, you'll have a written proposal within 48 hours — scope, SOP, pricing, and SLA, all on paper.